77even Privacy Policy: How We Handle Your Information
At 77even, your account data belongs to you — we collect only what we need to run your account, process transactions through bKash, Nagad, and Bank Transfer, and keep your access secure across every device you use. This policy explains what we collect, why we collect it, and what you can do about it. Access and eligibility depend on your local law and eligible regions.
Account Data Protection
bKash & Nagad Transaction Records
Device Session Security
Your Right to Review
POLICY SCOPE DETAILS
What This Privacy Policy Covers
This policy applies to all information 77even collects when you create an account, log in, make a deposit or withdrawal, or contact our support team. When you transact through bKash, Nagad, or Bank Transfer, we record the transaction reference and amount against your account wallet — we do not store your full mobile banking credentials. We collect your registered email address, device identifiers, and session data to maintain continuity when you switch between mobile data and Wi-Fi. We may also collect browser type and approximate location at the region level to apply the correct access rules under local law. We do not sell your personal data to third parties. Data shared with payment processors is limited to what those processors require to complete your transaction. Any third-party service linked from our platform operates under its own privacy terms, which we do not control. If you have questions about a specific data point we hold, you can raise it directly through our support routes. Availability of certain account features depends on your local law and eligible regions.
bKash Records
Transaction references tied to your bKash deposits and withdrawals are stored against your account wallet. We hold only the reference and amount — your bKash PIN and full account number are never stored on our side.
Nagad Records
Nagad transfer references are logged in your account history so you can verify each transaction. Contact support if a Nagad entry looks incorrect and we will check the record with you.
Bank Transfer
For Bank Transfer deposits, we record the transfer reference and the amount credited. Supporting documents you submit for verification are held only as long as needed for that verification process.
Device & Session Data
We store device identifiers and session tokens so your account stays accessible when you move between mobile data and Wi-Fi. You can review active sessions in your account settings and end any session you do not recognise.
INSIDE VS OUTSIDE
Where This Policy Applies
Not every service you reach from 77even falls under this policy. Understanding the boundary helps you know who to contact when a question comes up. Account access, your wallet history, and the data we collect directly are all covered here. Third-party payment processors and external sites linked from our platform have their own policies that govern their data practices.
Account Access & Login
All data collected during login, session management, and account verification falls under this policy. This includes your email address, device identifiers, and any identity documents submitted for account verification.
Wallet Transactions
Deposit and withdrawal records processed through bKash, Nagad, and Bank Transfer are covered here. We hold transaction references and amounts; the payment processor holds the underlying payment data under its own terms.
Site Content & Cookies
Data collected through cookies and analytics tools on 77even pages is covered by this policy. You can manage cookie preferences through your browser settings; disabling certain cookies may affect how account features work.
Third-Party Services
External sites, payment gateways, and any service you reach by leaving 77even operate under their own privacy policies. We are not responsible for data practices on those platforms and recommend you review their terms directly.
YOUR ACCOUNT RIGHTS
Actions You Can Take Under This Policy
You have practical choices about the data we hold. You can review the personal information stored against your account at any time by opening the account settings page and checking the profile and transaction sections. If any detail is wrong — your registered email, your contact number, or a transaction record — you can correct it directly in settings or raise a correction request through our support team. If you want to know exactly what data we hold about you, send a request through the support chat or email route and we will respond with the relevant records. You can also ask us to delete data that is no longer needed for your account, subject to any retention obligations that apply under local law. We aim to respond to data requests within a reasonable period; the exact timeframe depends on the nature of the request.
Review Your Records
Open your account settings to see your registered details and full transaction history. Each bKash, Nagad, and Bank Transfer entry is listed with its reference number so you can match it against your own records.
Correct Account Details
Update your email address or contact number directly in the profile section of your account. For corrections to transaction records, contact support with the reference number and we will check it against our logs.
Request Your Data
Send a data access request through our support chat or email route. We will compile the personal data held against your account and share it with you in a readable format within a reasonable period.
Request Deletion
You can ask us to remove personal data that is no longer required for your account. Some data must be retained under applicable local law; we will tell you which records fall into that category when you make the request.
PRIVACY CONTACT ROUTES
How to Reach Us About This Policy
If you have a question about this policy, want to correct a record, or need to make a data request, use the contact routes below. We do not publish response time commitments, but your message goes to the team that manages account and data queries directly. Always include your registered account email so we can locate your records quickly.
Live Support Chat
Open the chat widget from any page while logged in to reach our support team. Describe your privacy question and include your account email so the team can pull up your records without delay.
Email Support
Send your data or privacy query to our published support email address. Include your registered email address and a clear description of the record or request you are raising.
Account Settings
For straightforward corrections — email address, contact number, session management — the account settings page lets you make changes directly without contacting support.
HOW WE PROTECT DATA
Data Handling and Account Security at 77even
We apply access controls so that only the account functions that need your data can reach it. Session tokens are tied to your device and expire when you log out or when we detect an unusual access pattern. Cookie data collected on our pages is used for session continuity and basic analytics; it is not shared with advertisers. We retain transaction records for as long as required by applicable rules in your region, after which records are removed from active systems. If our data handling practices change in a way that affects your account, we will update this policy and note the change date at the top of this page.
Account Security
Session tokens are device-bound and expire on logout. If you notice a session you do not recognise in your account settings, you can end it immediately. Contact support if you suspect unauthorised access to your account.
Cookie Handling
Cookies on 77even pages support session continuity and basic site analytics. We do not use cookies to serve third-party advertising. You can review and adjust cookie settings through your browser at any time.
Data Retention
We keep transaction records and account data for as long as required under applicable local rules. Once the retention period ends, records are removed from active systems. You can ask support which retention period applies to your account data.
Policy Updates
When this policy changes in a material way, we update the revision date at the top of the page. Continuing to use your account after a policy update means you have seen the revised terms. Contact support if you have questions about any change.
PRIVACY QUESTIONS ANSWERED
Common Questions About This Privacy Policy
These questions cover what we hear most often from account holders about data, access, and their rights under this policy.
What personal data does 77even collect when I open an account?
We collect your registered email address, device identifiers, and session data. If you submit identity documents for account verification, those are held only for the duration of the verification process. We do not collect more than what is needed to run your account.
Does 77even store my bKash or Nagad account credentials?
No. We record only the transaction reference and amount for each bKash or Nagad transfer. Your mobile banking PIN and full account number are never stored on our systems. Payment processing happens on the payment provider's side.
How can I see what data is held against my account?
Send a data access request through our support chat or email route with your registered account email. We will compile the personal data we hold and share it with you. You can also review your transaction history and profile details directly in account settings.
Can I ask 77even to delete my personal data?
Yes. You can request deletion of data that is no longer needed for your account. Some records must be kept under applicable local law, and we will tell you which ones those are. Send your request through support with your account email and a description of what you want removed.
Who can I contact if I think my data has been handled incorrectly?
Use the live support chat or email route to raise a data concern. Include your registered account email and a clear description of the issue. Our team handles account and data queries directly and will follow up with you on the specific record in question.
Does this policy apply if I access 77even from a different device?
Yes. This policy covers all data collected through your account regardless of which device you use. Session data is tied to each device separately, so switching between mobile and desktop creates separate session records, all governed by this same policy.
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